Nevada and North Carolina Auto Repair

Chris, Johnathan, and Rich were patient and understanding of my concerns with my truck. They gave me detailed and relatable explanations of everything my truck needs to last another 200k miles. They are excellent troubleshooters, and their workmanship is top tier. The bay is full of master technicians, and in my case, they have a Toyota expert on staff that has seen all of the common problems and can diagnose issues quickly. As a guy that likes to work on my own vehicles, it's hard to trust just anyone with my investment when I don't have the time or tools to do it myself, but after one service with The Car Guys, they gained a lifetime customer. A++ service!

Awesome as always!! Thank you guys!

I HIGHLY RECOMMEND THE CAR GUYS AUTO REPAIR!!!! A nice lady in my water class (Carrie) referred me to this great car repair place, bragging about the excellent service she gets. I am so happy she did. They did an excellent job on my '17 Escape, without the 'Showroom Tax' (😅) the dealer was going to charge. They even tightened up something extra, at no charge. NOW THAT IS SERVICE WITH A SMILE!! I felt safe and confident within this shop, like I've found MY GUYS AT THE CAR GUYS!!

They are great!

Both Rich and Gabriel Are the best mechanics … honest and amazing communication!

I had a great experience with The Car Guys in Porters Neck. They recently serviced the transmission on my Ford F-150 and did an outstanding job from start to finish. The team was professional, knowledgeable, and kept me informed throughout the process. One thing that really stood out was how clean and well-organized their facility is—it says a lot about the level of care they put into their work. It’s not always easy to find a shop you can trust, but these guys delivered quality service and peace of mind. I highly recommend The Car Guys to anyone looking for reliable, honest automotive service.

I'm just disappointed. The first day I called, I gave my vin number over the phone for a simple serpentine belt repair quote. He said he'd get the quote and call me back. I never received another call, so I called back again another day. He apologized and said he got busy, no biggie, I get it. He said he couldn't find my car by the vin number, so I gave my license plate. He again said cool, thank you, I'll call you back. I called at 2pm, and they closed at 6 that day. I still haven't received a call back. All I wanted was a ballpark number so I can get it scheduled, and you guys had such great reviews and were so close to me. He was nice, but I guess i'll have to find somewhere else :(

They were very helpful and informative, we had to get the AC serviced and they got us in the next day. We were driving across country and they were able to get us in and service the AC. Works awesome, thank you all car guys!

I initially wrote a really good review of this place. They got me in and out on very short notice for an inspection and were very friendly. HOWEVER... the mechanic told me my break pads had reached the end of their life and needed to be replaced and he said he'd like to go ahead and do it right then. I had to travel and didn't have time to replace them at that moment, so I declined. He said it may not be safe to travel, but I did. Upon reaching my destination I took my car to a different shop and told them I needed my break pads replaced. They pulled all 4 of my tires and the mechanic came out with a perplexed look and said, "What exactly was it that made you think your pads needed to be replaced? Were you hearing a weird sound or something?" I told him no, another mechanic had told my they were shot. He said, "Absolutely not. They're not even halfway worn down. Someone was trying to pull one over on you. Don't get me wrong, I'd love to sell you $1000 in break pads right now but you just don't need them." So that felt like trash. Sometimes I really hate being a woman. Thanks a bunch, Car Guys.