Nevada and North Carolina Auto Repair

3059 reviews
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5

They saved me a lot of unnecessary and very expensive work that the Honda dealership said I needed when I didn't. Very kind and personable people, I won't be going anywhere else!

Thank you, Kennedy, for your kind words! We're thrilled to hear that we could save you from unnecessary expenses and provide a great experience. Your trust means the world to us, and we're here whenever you need us.

- Wilmington - Market St
5

Chris performed a quick diagnostic on used headlight assemblies I had purchased for a DIY install that confounded me. They were not for a 3500 RAM. Ugh, a deer had taken them out and I was headed back out of state. He was very kind to send a link for the correct ordering details to my email. This was/is a noticeably busy shop recommended to me. It stands to reason that is because of their knowledge, integrity and overall helpfulness even when so busy. Zero charge and thank ME for coming in. Thank YOU for your service, Car Guys.

4

Very nice to work with and thorough. Seemed a bit expensive for diagnostic check but perhaps that’s what everybody charges nowadays. I don’t think they were charging us anything extra or trying to push us to do things that weren’t needed. Felt like they were very honest.

Thanks for the positive feedback, Wendy! We strive to be transparent about our pricing and never push unnecessary services. We're glad you felt we were honest. If you have any future concerns about pricing or anything else, please reach out.

- Wilmington - Carolina Beach Rd
5

Very helpful and good communicators. They keep you updated on your repair and offer good suggestions. They are friendly, knowledgeable and I feel comfortable using them again for repairs and routine maintenance.

5

Timely professional services.

5

Everything was very easy to include making the appointment and getting it done at a reasonable time. Great staff!

Thank you for taking the time to leave us such a wonderful review, Brenda! We are thrilled to hear that you had such a great experience with us and that our staff was able to meet your expectations. Providing exceptional customer service is always our top priority, and we are glad to know that we succeeded in doing so. We look forward to serving you again in the future!

- Wilmington - Market St
5

Absolute professional

Thank you Sherif for your compliment! We aim to provide top-notch service to all of our customers.

- Wilmington - Market St
5

I received a card in the mail and decided to give them a try for the first time I’m glad I did. The service was exceptional. They took the time to explain what my truck may need serviced soon, and everything was completed quickly. I didn’t have to wait long at all. Great first experience!

Thank you, Khandi, for giving The Car Guys a try! We are thrilled that your first experience with us was exceptional. Our team takes pride in providing efficient service without compromising quality. If you have any future automotive needs, don't hesitate to reach out. We look forward to assisting you again!

- Las Vegas - Sahara
5

The guys treated my 35 year old classic with care and respect. Very fair pricing and kept me updated. I've already recommended the car guys to family and friends.

Thank you Thomas for recommending us at The Car Guys. We take pride in giving our customers the best service possible, no matter the age of their vehicle. We're glad you were happy with our fair pricing and the level of care we provided. We look forward to helping you and your loved ones with all your automotive needs!

- Las Vegas - Summerlin
5

Great service. Honest shop manager tells me what I need to fix and what can wait which I appreciate. Doesn't try to run up the bill on me. Taken 4 of my cars only here for last 8-10yrs.

Thank you, James! We appreciate your loyalty to The Car Guys and are glad to hear about your positive experiences with our honest shop manager. We are committed to providing excellent service and transparency. See you next time!

- Las Vegas - Summerlin
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The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.