Nevada and North Carolina Auto Repair

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5

Words can't express how amazing,honest and awesome Jay is. Also how amazing and awesome this place is and the technicians too. My husband and I highly recommend this place. So honest and understanding, goes over and beyond to help you. They genuinely do care about your needs and help you with whatever is going on with your vehicle needs. While I was there every customer left with a smile and happy with their service needs. Jay was exceptional and we can't thank him enough for all that he did.

Dear Amanda, thank you for your exceptional review! We're delighted to hear that you had an amazing experience with Jay and our team. Our mission is to provide honest and outstanding service to every customer. It's fantastic to know that we were able to exceed your expectations. We genuinely care about your vehicle needs and ensuring your satisfaction. We look forward to serving you again at The Car Guys!

- Wilmington - Market St
5

Car Guys helped me with an evaluation on my older car and also found a steering issue which they fixed quickly and at a reasonable price. I would definitely use them again.

Thank you, Rob, for choosing The Car Guys! We're thrilled to hear about your positive experience. Our team takes pride in providing thorough evaluations and efficient fixes. We look forward to serving you again in the future!

- Wilmington - Market St
5

Wonderful, so glad I found them! Since Rackley’s was bought out by Wilmington Auto (so sad Rackley’s is gone and would NOT recommend Wilmington Tire and Auto), we had to find a new mechanic and definitely found the right place. They were super friendly, helpful, and timely. The Car Guys are my new car guys.

Anna, thank you for the great review! We're glad you found us too and appreciate the kind words. As your new "car guys," we're here to help whenever you need us. See you next time! The Car Guys

- Wilmington - Market St
5

I had a great experience! The staff was very friendly and professional. They gave me an estimate and a diagnosis and completed the work when promised. We are from out of town with a grandson here in college. I am thrilled to have found someone we feel we can trust with our future car repairs. I will highly recommend them!

Thank you Johnnie for the kind words! We're glad to have impressed you with our customer service. We strive to provide a trustworthy and efficient experience for all our customers. We appreciate the recommendation and look forward to serving you and your family in the future!

- Wilmington - Market St
5

These guys are great CarGuys. They took care of my problem quickly at a great price. Thanks to Rich and his crew for a great job

Thank you Herschel for the feedback! We're thrilled to hear that you had a great experience at The Car Guys. Our team is dedicated to providing fast and affordable service. We'll be sure to pass along your kind words to Rich and the crew. See you next time!

- Las Vegas - Summerlin
1

I went in for a basic car inspection and they misdiagnosed a cam seal oil leak for a power steering leak. I was then told it would be over 600$ to fix something that wasn’t leaking to pass inspection. I’m not sure if they were trying to make an extra buck or if they didn’t know what they were looking at but either way I do not recommend going here.

I'm sorry that your upset that we wouldn't pass your vehicle inspection because of multiple issues on a vehicle that is 14 years old with over 320,000 miles, after all it is a safety inspection. The readers of this review would probably appreciate it. Also, a little tuff to confuse power steering fluid with motor oil, one is brown and one is red, also different consistencies. But if someone told you it was the cam seal, good luck with that, for your vehicle it's a $3k job. ouch. Have a blessed day!

- Wilmington - Market St
5

Scheduling was easy. Michael is absolutely amazing. Very polite and professional. This place is trustworthy. I went in for an oil change. They were quick. They didn’t try to sell me anything and I was advised on services I’d need in the future. I would 1000% recommend you come here for all of your car needs.

Thank you for the amazing review, Leslie! We are happy to hear that your experience with us was positive from start to finish. It's great to know that our team member Michael provided you with top-notch service and made you feel comfortable. We pride ourselves on being transparent and ensuring our customers' satisfaction. We appreciate your recommendation and look forward to serving you in the future!

- Las Vegas - Sahara
5

AC work was completed at a reasonable price and done in less time than quoted

Jack, thanks for the 5-star review! At The Car Guys, we take pride in delivering exceptional service at a reasonable price. It's great to know that we exceeded your expectations with our quick turnaround time. We look forward to serving you again in the future!

- Wilmington - Market St
5

Dear Joe, we're thrilled to receive your 5-star rating! Thank you for choosing The Car Guys. We're happy to hear that you had a positive experience with us. If there's anything else we can do to make your car service even better, please let us know. We always appreciate feedback from our valued customers.

- Wilmington - Carolina Beach Rd
5

Fast service, great advice!

Thank you for taking the time to leave us a positive review, Cindy! We're thrilled to hear that you had a great experience with us at The Car Guys. Our team takes pride in providing fast service and offering valuable advice. We look forward to serving you again in the future!

- Wilmington - Market St
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The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.