5

Stopped in while in town for a quick headlight bulb replacement on a car we were preparing to sell and left feeling like I made a friend who I could trust to take care of the maintenance on my local daughter’s vehicle. Scott went above and beyond just providing good service. When I told him we were looking to repair the car’s upholstery and were in the market for another vehicle he gave me great referrals. Even recommending a local restaurant for us to try! The Car Guys exceeded expectations!

Teresa, thank you for trusting us with your car's headlight replacement. We're thrilled you had a 5-star experience! It's our mission to go above and beyond for every customer, and we're glad you felt that way. We believe in building relationships, not just transactions. Let us know if there's anything else we can do for you or your daughter's vehicle.

- Wilmington - Market St
5

The Car Guys have been trustworthy and reliable for both cars we have brought to them. We look forward to using them with our vehicles in the future.

Thank you, Elizabeth! It's great to hear that you've had such positive experiences with us. Looking forward to serving you and your vehicles in the future!

- Wilmington - Carolina Beach Rd
5

Panic mode as my truck was smoking with an electrical smell. The Car guys diagnosed a locked up alternator and blown fuse panel. They did an excellent repair job and were professional to deal with. They have me as a customer from now on!

Thank you, David, for choosing The Car Guys to handle the emergency with your truck. We're relieved we could quickly identify the issues and provide a professional repair. It's fantastic to hear we've earned your loyalty as a customer. Call us anytime!

- Wilmington - Carolina Beach Rd
5

The staff is very professional and thorough with their explanation of issues found. I will definitely be returning if I need future repairs with my vehicles.

Greg, thank you for the fantastic 5-star review! We love hearing that our staff's professionalism and thoroughness stood out to you. It's wonderful to know that we've earned your trust for future repairs. We can't wait to welcome you back to The Car Guys!

- Wilmington - Market St
5

Fast, efficient and relatively painless.

Hi Kerry, thank you for the 5-star review! We're happy to hear that your experience with us was fast, efficient, and painless. We aim to make the car buying process as smooth as possible. Let us know if there's anything else we can assist you with!

- Las Vegas - Summerlin
5

Took my car here after going to a national mechanic chain, went in for their second opinion. The quote was reasonable and extremely detailed meaning there are 0 surprises when it comes time to decide what to do. All the reviews complaining about the 3% credit card fee must not realize how many businesses do that and just dont tell you up front. The office staff was very professional and had top notch customer service. As for pricing it was very reasonable and like I said completely transparent in the initial quote. Not to mention how quickly they got me back on the road!

5

These guys were great to work with when my starter was having issues. They kept me in the loop every step of the way, and had me back on the road faster than I expected. Friendly and professional, highly recommend

5

Great service and great people to deal with.

Thanks, Beverly! We appreciate your feedback. Our team at The Car Guys is dedicated to providing exceptional service to our customers and ensuring a positive experience. We're glad to hear that you had a great experience with us. If there's anything else we can do for you, please let us know!

- Wilmington - Carolina Beach Rd
5

I just did an oil change on my 2003 Mercedes Benz and I paid $50 less than anywhere else. This mechanic shop also gave me a good estimate on possible repairs to have my Mercedes Benz running optimal. Professional and courteous I recommend this shop

Thank you for recommending us, Eric! We're delighted to know that you had a positive experience. At The Car Guys, we aim to provide professional and courteous service to all our customers. It's great to hear that you found our prices competitive and that you were satisfied with our estimations. We'll be here whenever you need us!

- Las Vegas - Sahara
2

So the service was fine. The price of the part was marked up considerably and I was not happy with that. I was also surprised with additional charges added to the estimate. And a 3 percent charge for the use of a credit card. And they also forgot to reinstall the 2 protective plates that I had removed to view the problem. All in all not really happy with the entire process 😕

The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.