5

Service was done prompty and efficiently.

Thank you for taking the time to leave us a positive review, Richard! We're glad to hear that you were satisfied with the prompt and efficient service at The Car Guys. If there's anything else we can do to enhance your experience, please don't hesitate to reach out. We look forward to helping you again in the future!

- Las Vegas - Sahara
5

very professional

Thank you, Stan! We're thrilled that you had a great experience with us! We pride ourselves on providing professional service to all our customers. We look forward to helping you again in the future!

- Wilmington - Market St
5

Since using this location a few months ago, for some of the minor work needed on our Volvos, they have yet to let us down. Since our vehicles are a bit older, this year we'll be letting do our annual scheduled maintenance.

Hi Nick! Thank you for your 5-star review! We're thrilled to hear that you've had a consistently great experience with us and that we've become your go-to for your Volvos. We look forward to helping you with your annual maintenance and continuing to provide top-notch service. See you soon!

- Wilmington - Carolina Beach Rd
5

Excellent Service and a great staff! I stopped in without an appointment and the staff got me in for service and back on the road quickly!

Thank you for your kind words, Bob! We're thrilled to hear about your positive experience at The Car Guys. Providing exceptional service without an appointment is all part of our commitment to customer satisfaction. We look forward to helping you again in the future!

- Wilmington - Market St
5

This was my first time taking my car here. When I called to make an appointment, I spoke to the kindest gentleman who was very excited that I was a new customer bringing my car to them. He gave me open appointment times for that very next day, which I thought was extremely helpful. I got a simple text reminder about my appointment the next day that I was very appreciative of. When I was there for my appointment, the staff could not have been any kinder. They went above and beyond to help me when I asked if there was a private room where I could make a work related call in. They even put a note up on the door so that no one would disturb me which I thought was the sweetest thing. They immediately assigned someone to start working on my car as soon as I got there. They completed everything that needed done with my car very quickly. I have been to a lot of different car shops in my five years of living in Wilmington. There is absolutely no comparison to this car shop. I rarely write reviews for anything, but I told them before I left my appointment that I would gladly write a positive review for them. Please take your car here and/or refer friends and family to them. I promise you will not regret it!

Dear Tara, thank you for taking the time to write this amazing review! We are so glad that your first experience with us was a positive one. Our goal is to provide exceptional service, and it sounds like we exceeded your expectations. We appreciate your kind words and look forward to helping you with all your car needs in the future. Thank you for recommending us - we truly value your support!

- Wilmington - Market St
5

I had a great experience with the car guys. They replaced my breaks in one day and they even gave me two discounts on top of the already reduced price. I am very happy with the result. This is the best car repair shop in Wilmington. The customer service is great and most importantly the entire team is fair and honest.

Thank you, Benjamin! It's fantastic to hear about your five-star experience at The Car Guys. We're thrilled to have provided you with exceptional service and high-quality repairs. Your kind words about our customer service and trustworthy team mean a lot. We look forward to assisting you again in the future!

- Wilmington - Market St
5

While my car was being serviced, th ey took me home because the labor was going to take about 5 hours or more.

Thank you for leaving us a positive review, Pearl! We are glad to hear that our team provided you with transportation while your car was being serviced. We strive to make the process as convenient as possible for our customers. We look forward to serving you again in the future at The Car Guys!

- Las Vegas - Sahara
1

I recently brought in my 2016 Grand Cherokee to have my spark plugs replaced and installed. My vehicle since then has ran worst than before the maintenance. The proper boot hole was completely missed and the mechanic just kept going, now leading to combustion in my intake.

5

Brian assisted w/brake job when I arrived was courteous & kept updated during the process. Technician (unknown) was prompted & vehicle was returned cleaned. Definitely, recommend this location! Thank you.

Thank you for recommending us, Merle! We're thrilled to hear that your experience with Brian was top-notch from start to finish. It's great to know that he provided excellent customer service and kept you informed throughout the brake job. We'll be sure to pass along your kind words. See you next time at The Car Guys!

- Las Vegas - Summerlin
5

Ive been using the Car and Truck Guys shop for over last 10+ years (all 3 trucks of mine). Very honest, and fair prices. If your looking for an honest shop and want your vehicle serviced done right, this is your place.

Gary, thank you for being a loyal customer of The Car Guys for the past decade! It's great to hear that you appreciate our honesty and fair prices. We always strive to provide top-notch service for all our customers. We look forward to serving you and your trucks for many more years to come!

- Las Vegas - Summerlin
The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.