5

I am so happy I found this place. I drive a 25 year-old Toyota with 280,000 miles. It was having trouble starting. Matt and Scott went the extra mile to find a new fuel pump for it, and as luck would have it, after it was installed, it was defective. Invisible to me, they found and installed another one and my car runs like new. After I left, they discovered an error in my bill and called ME to come back for a refund. I love their service AND their honesty!

Dear Teresa, thank you for the glowing review! We're delighted to have earned your trust with our service and honesty. It's our pleasure to go the extra mile for all our customers, regardless of the age or make of their vehicle. We're here to keep your car running smoothly and reliably. Come back anytime you need us!

- Wilmington - Market St
5

Excellent customer service. All the staff are thorough with explaining the diagnosis and repair. Would recommend car guys to anyone needing car repairs.

Thank you for the excellent review, Charles! We're thrilled to hear that you had a great experience with our staff at The Car Guys. Providing thorough explanations of the diagnosis and repair is something we take pride in. We appreciate the recommendation, and we'll always be here to help with any car repairs you may need.

- Wilmington - Market St
5

They were very good fast and honest.

Thank you, Ramona! We appreciate your kind words about our fast and honest service. It's always our goal to provide top-notch service to our customers. We're here whenever you need us at The Car Guys!

- Wilmington - Carolina Beach Rd
5

The Car Guys did a Phenomenal job fixing my car! Eric was Dynamic! He was very fair, kind and honest. He explained any questions that I had about my car and my bill. He went above and beyond the call of duty to make certain that I would be a Happy customer and he didn’t disappoint. The entire team was Exceptional! A BIG Thank You to The Car and Truck Guys!

Thank you Gloria for your Phenomenal review! Here at The Car Guys, we strive to provide Dynamic and Exceptional service to all our customers. It's great to hear that Eric went above and beyond to ensure your satisfaction. We appreciate your support and look forward to serving you again in the future!

- Las Vegas - Summerlin
5

estimates are very reasonable and they are not pushy. very honest people and work!

Thank you for the kind words, Aerial! We're thrilled to hear about your positive experience with us. Providing honest and reasonable estimates without being pushy is at the core of our values here at The Car Guys. We're glad it shone through during your visit. If there's anything else we can assist you with, please don't hesitate to reach out.

- Wilmington - Market St
5

Did a great job!

Thank you, Ramona, for the great feedback! We're happy to hear that you had a positive experience with us at The Car Guys. If there's anything else we can do for you, don't hesitate to reach out.

- Wilmington - Carolina Beach Rd
5

Honest, Fair and Knowledgable

Brian, thank you for your fantastic review. We're thrilled to hear that you had such a positive experience with us! We pride ourselves on being honest, fair, and knowledgeable. Your satisfaction is our top priority, and we look forward to helping you with any future car needs at The Car Guys.

- Las Vegas - Summerlin
1

Avoid if you value your time. 9am appt for an oil change on my Audi. 1030am still had not started oil change. 2 HOUR wait for a 10 min oil change. They do not care!!

We are not jiffy lube “MC” (whatever your name is…) We do not advertise nor promise 10 min oil changes. You also own an Audi which would never be a 10 min oil change, especially with the time it takes hooking up a scam tool to reset the maintenance information. All of our appointments are “drop offs” since we stay so busy providing quality work to our customers. As it appears you only like to leave 1 star reviews and have unrealistic expectations, please choose to bring your car somewhere else in the future for service. Have a blessed day. Rich

- Las Vegas - Summerlin
5

Took a little longer than expected, but happy to have received Excellent service.

Thank you for choosing The Car Guys, K S! We're glad to hear that you were satisfied with our excellent service. We appreciate your patience and look forward to serving you again soon!

- Wilmington - Carolina Beach Rd
5

Thank you for the stellar 5-star review, Cody! We are so grateful for customers like you who take the time to leave positive feedback. It's wonderful to hear that you had a great experience with us. If you need anything else in the future, feel free to reach out!

- Wilmington - Carolina Beach Rd
The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.