Nevada and North Carolina Auto Repair

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1

I called ahead to ask about taking a look at my Honda transmission. I was told that would be no problem and I could drop it off at 8am the next morning. I emptied the tools out of my truck, arranged an Uber to pick me up and drove to Porter's Neck. I was then told that it would be $200 for them to "diagnose" my vehicle. No prior mention of any upfront cost, especially not $200. So, besides the early morning round trip to Porter's Neck for nothing and having to pay for the canceled Uber I'd say everything went quite well. These guys may do good work but their communication is a disappointment.

5

The guys here are great! Scott was able to get the parts needed and delivered the same morning I brought my car in. Impeccably clean shop and knowledgeable mechanics. Will definitely return the next time my car has issues!

Hi Harold! Thank you for choosing The Car Guys for your car repair needs. We're thrilled that you had a great experience with us, and we'll pass along your kind words to Scott and the rest of the team. We look forward to serving you again in the future!

- Wilmington - Market St
5

The Car Guys did a great job of working on my husband’s F250 diesel. He wouldn’t listen when I told him something didn’t sound right. Car Guys got us in quickly and found the problem and he was back on the road. Thanks for your help and communication during the process.

Rhonda, thanks for sharing your Car Guys experience! We're glad we could help your husband with his F250 diesel. We understand the importance of effective communication and getting you back on the road quickly. If there's anything else we can do for you, just let us know!

- Wilmington - Market St
5

Friendly, knowledgeable,& timely. We will be returning!

Thank you, Ananja, for the great review! We're pleased to hear that you found our team friendly, knowledgeable, and timely. We strive to provide excellent service to all our customers and we look forward to seeing you again at The Car Guys!

- Wilmington - Market St
5

Great experience! We had an oil change and front/rear differential service done here-- they were upfront about pricing and extremely professional, will definitely be back. Thanks for the great work and top-notch customer service!

Thank you Robert for the kind words! We're glad you had a great experience with us and I'll pass along your compliments to the team. We look forward to seeing you again at The Car Guys!

- Wilmington - Carolina Beach Rd
5

Very professional and considerate

Dear Maryetta, thank you for your kind words! Here at The Car Guys, professionalism and care for our customers are our top priorities. We're glad to hear that you had a great experience with us. If there's anything else we can do for you, please don't hesitate to reach out.

- Las Vegas - Sahara
5

Very helpful and understanding and also very affordable these guys they don't try to upsell you they're just honest I recommend anyone that's having car issues to take them to the car guys they will most definitely take care of you

Dear Edward, thank you for the five-star rating! We're glad to hear that you found us helpful, honest, and affordable. At The Car Guys, our priority is providing top-quality service without upselling. We appreciate your recommendation and look forward to helping you and others with any future car issues.

- Las Vegas - Sahara
5

Very well maintained and run by a very nice group of friendly people that Didn't take too long to finish my visit, and at a comfortable and easy location to find on Market, and at a great price!!!👍👍👍👍👍 I Highly Recommend ⭐️⭐️⭐️⭐️⭐️

Thank you Linda for the kind words! We're glad to hear you had a great experience at The Car Guys. We strive to provide efficient service in a friendly environment and we're pleased to know we met your expectations. We look forward to serving you again in the future!

- Wilmington - Market St
5

Great service

Brian, thank you for the 5-star rating! It's fantastic to hear that you had a great experience with us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to assisting you again in the future!

- Wilmington - Market St
5

Service was done prompty and efficiently.

Thank you for taking the time to leave us a positive review, Richard! We're glad to hear that you were satisfied with the prompt and efficient service at The Car Guys. If there's anything else we can do to enhance your experience, please don't hesitate to reach out. We look forward to helping you again in the future!

- Las Vegas - Sahara
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The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.