Nevada and North Carolina Auto Repair

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5

I had to the best experience ever with a mechanic shop. The manager down to the staff are absolutely the pennical of customer service. The Car Guys shop on Carolina Beach rd in Wilmington, NC. I took my truck to be fixed and they went over and above to ensure when left with my vehicle that my issue were 100% fixed. I highly recommend if you have issues with your vehicle go see the great professionals @ Car Guys. Ask for Chris and tell them Darrell sent you.

Darrell, thank you so much for this Review. Our team here at The Car Guys is thrilled to hear such positive feedback, and we're proud to have provided you with the best experience possible. We'll be sure to pass along your kind words to Chris and the rest of the team. Remember, we're here whenever you need us!

- Wilmington - Carolina Beach Rd
5

Experienced mechanics that do a great job. They are honest and knowledgable. I would recommend Car Guys to anyone!

Thank you, Cardenas, for recommending us! We're glad to hear that you appreciate our experienced and honest mechanics. Your feedback means a lot to us here at The Car Guys!

- Las Vegas - Sahara
5

Everyone was super nice and helpful. It was my first time there and I will definitely be returning!

Thank you Katya! We're thrilled you had a great experience at The Car Guys. We look forward to serving you again soon!

- Wilmington - Carolina Beach Rd
5

5

They saved me a lot of unnecessary and very expensive work that the Honda dealership said I needed when I didn't. Very kind and personable people, I won't be going anywhere else!

Thank you, Kennedy, for your kind words! We're thrilled to hear that we could save you from unnecessary expenses and provide a great experience. Your trust means the world to us, and we're here whenever you need us.

- Wilmington - Market St
5

Chris performed a quick diagnostic on used headlight assemblies I had purchased for a DIY install that confounded me. They were not for a 3500 RAM. Ugh, a deer had taken them out and I was headed back out of state. He was very kind to send a link for the correct ordering details to my email. This was/is a noticeably busy shop recommended to me. It stands to reason that is because of their knowledge, integrity and overall helpfulness even when so busy. Zero charge and thank ME for coming in. Thank YOU for your service, Car Guys.

4

Very nice to work with and thorough. Seemed a bit expensive for diagnostic check but perhaps that’s what everybody charges nowadays. I don’t think they were charging us anything extra or trying to push us to do things that weren’t needed. Felt like they were very honest.

Thanks for the positive feedback, Wendy! We strive to be transparent about our pricing and never push unnecessary services. We're glad you felt we were honest. If you have any future concerns about pricing or anything else, please reach out.

- Wilmington - Carolina Beach Rd
5

Very helpful and good communicators. They keep you updated on your repair and offer good suggestions. They are friendly, knowledgeable and I feel comfortable using them again for repairs and routine maintenance.

5

Timely professional services.

5

Everything was very easy to include making the appointment and getting it done at a reasonable time. Great staff!

Thank you for taking the time to leave us such a wonderful review, Brenda! We are thrilled to hear that you had such a great experience with us and that our staff was able to meet your expectations. Providing exceptional customer service is always our top priority, and we are glad to know that we succeeded in doing so. We look forward to serving you again in the future!

- Wilmington - Market St
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The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.