Nevada and North Carolina Auto Repair

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5

Thank you Car Guys for getting our car in quickly and working with us on the repairs! The gentlemen out front were so polite; they made me feel very comfortable. A special "Thank you," to Ethan for taking my calls and easing my worries!

Thank you for the glowing review, Anonymous! We're thrilled you had a positive experience at The Car Guys. Our team takes pride in providing exceptional customer service, and we're delighted to hear that Ethan went above and beyond to ensure your satisfaction. We appreciate your feedback and look forward to serving you again.

- Las Vegas - Sahara
5

Have done business with your company at this location for many many years and dealt with many many different managers. You have a great team at the Sahara location, please don't change it. This group has looked out for my safety and best interest when it comes to my vehicle. Thank you Car and Truck Guys on Sahara. I hope your corporate is reading this and gives you a raise, or at the least, buys you lunch you deserve it.

Ellen, thank you for being a valued customer for so many years! We appreciate your kind words about our team at the Sahara location. Rest assured, we have no plans to make any changes. Your safety and best interest are always our top priorities. We'll make sure your feedback reaches our corporate team. Lunch on them would be great, but knowing you're happy is the ultimate reward.

- Las Vegas - Sahara
5

Had an electrical issue and was resolved quickly and professionally. This was from the moment I walked in talking with the service advisor. The tech came out and gave a thorough explanation of what he did and what was wrong.

Kyle, we are thrilled to hear about your 5-star experience at The Car Guys! Thank you for recognizing our team's commitment to providing quick and professional service. We take pride in offering thorough explanations so our customers feel informed. If you ever need help with another electrical issue, don't hesitate to reach out.

- Wilmington - Market St
5

First time here and the customer service and mechanical service were top notch. I’ll definitely be back!

Thank you so much for choosing The Car Guys, Amy! We're thrilled to hear that you had a top-notch experience with our customer service and mechanical team. We can't wait to welcome you back.

- Las Vegas - Sahara
5

Car Inspection, handled professionally

Thank you for the great feedback, Greg! We're thrilled to hear that your car inspection went well and that you found our service professional. If there's anything else we can assist you with, please don't hesitate to reach out.

- Wilmington - Market St
5

Chris diagnosed and fixed my daughter’s 2010 Nissan in a matter of hours after we had it towed in. Even before getting the vehicle, he was able to make a (correct) educated guess about the problem from the symptoms. We will take all of our vehicles there - I was really impressed.

Thank you for the fantastic review, Jessica! We're thrilled to hear that Chris provided a speedy and accurate diagnosis for your Nissan. We take pride in our team's expertise and dedication to customer satisfaction. You can trust that we'll continue delivering top-notch service for all your vehicles. We can't wait to see you again.

- Wilmington - Carolina Beach Rd
5

Thank you for sharing your great experience, Matthew! We're thrilled to hear that you had a positive car buying experience with us. If there is anything else we can assist you with, please don't hesitate to reach out. Happy driving!

- Wilmington - Carolina Beach Rd
1

Wife took car to these guys because there was a small hole in her gas tank. They charged her $450 and did nothing. Got the car back same day gas was still leaking. I took the car back dude was confrontational. Kinda of trying to intimidate me. Told me it would be an additional $900 to replace the tank. Would not even give half the money back for not doing work on the car. I took the car home the hole was not half an inch big. Was actually a small crack. Went to autozone. Spent $12 on tank hole repair. Fixed the very small crack. They will try to take advantage of women and over charge.

5

I’ve had all my work done at the car guys because the manager, Christopher runs a very tight ship. He keeps the staff honest and focused on customer satisfaction. I have never had an issue with my car after leaving his shop and would recommend them to anyone who needs brakes, batteries, tires, or general maintenance. Not only will Chris make sure his team provides you with exceptional service but he will follow up personally to make sure you are satisfied. This shop charges a fair price for labor and parts in my opinion so no complaints there! Services performed: 10/10 Shop cleanliness: 9/10 Staff attitude: 10/10 Timely repairs: 10/10 Pricing/labor: 11/10 Communication: 10/10

Colt, thank you for the fantastic 5-star review! We appreciate your loyalty and recommendation. It's great to hear that our team at The Car Guys provided you with exceptional service. We are committed to customer satisfaction and ensuring a smooth experience from start to finish. If there's anything else we can do for you, please don't hesitate to reach out!

- Wilmington - Carolina Beach Rd
5

Dear Nazanin, thank you for your positive 5-star rating! We're delighted to hear that you had a great experience at The Car Guys. If there's anything else we can do to make your future visits even better, please let us know. We look forward to serving you again soon!

- Las Vegas - Sahara
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The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.