I took my elderly mothers SUV to a very well known, nation wide, auto repair shop. I won't say names. This shop said that my mom's SUV was basically scrap and not even worth it. They wanted to charge me 2k to repair things that later found out weren't even the issue!! I did a little research and found The Car Guys, I talked with Mark and told him all that we went through with those....Boys....and he said bring it on down. When I got there with my mom, Mark was ever so nice and looked at the paper work from....those "Boys" and did his own diagnostic run and gave me reassurance that he could fix it. Mark called me every step of the way explaining all that they found wrong and what the part does. Mark even fixed my mom's AC free of charge. It wasn't even something I was going to get fixed at the moment but Mark was kind enough to fix it. It's not a permanent fix but one that will give an 81 yr old comfort as she goes to the store and back. It brought my mom to tears as she drove home with ice cold air!!! My mom's SUV drives like it's brand new, the ac was an added blessing. I won't take my cars anywhere else, I've even told a few of my girlfriends about The Car Guys!! They have a customer for life!! Thank you Mark for all that you and your crew did, not only did you save me money, but you gave my elderly mom peace of mind knowing she won't get stuck on the road!!
Thank you for such a great review. I am happy we could fix your car and make such an impact on you and your family. We strive to have each customer have the same great experience and look forward to any of your business in the future. I hope your mom's ac stays cold for a long time to come.
- The Car Guys - Sahara