1

I've now had to bring my car back to this shop four separate times for the exact same check engine light issue - including after paying over $600 for the initial repair. Not once did the problem stay fixed. Each time, I was told something different was wrong and the issue continued to return within weeks. While the shop attempted follow up repairs under their warranty, the fact remains: the original paid repair never solved the problem. I've lost time, transportation, and peace of mind over a problem that should have been properly diagnosed from the start. I expected honesty, accuracy, and competent diagnostics. Instead, I ended up with repeated visits and no resolution. Based on my experience, I cannot recommend this shop.

5

The crew really helped me out of a jam with my 90 VW vanagon. Parts can difficult to come by but these got it done in a timely fashion even though they were swamped. So thank you to Ethan and the rest of the crew for doing me right! The managers motto was simple.. I just want to get you back on the road safely and they did just that. Thanks!!

Hey Mike, thanks for the 5-star review! We're thrilled to hear that Ethan and our team provided you excellent service for your VW vanagon. We always strive to get our customers back on the road as quickly as possible. Thanks again for choosing us at The Car Guys, we hope to see you again!

- Las Vegas - Sahara
5

Great service and excellent price Mike couldn’t have been any nicer and knowledgeable. Will definitely go back 👍🏻

Thanks for the awesome review, Bob! We work hard to meet expectations like yours, and we’re happy to hear Mike hit the mark for you. We can’t wait to have you back at The Car Guys!

- Las Vegas - Summerlin
5

⭐️⭐️⭐️⭐️⭐️ I went to The Car Guys for the first time to get my oil change, tire rotation, and inspection — and I have to say, it was a great experience. Everyone there was warm, welcoming, and professional. Any questions I had, they had clear and knowledgeable answers. You can tell they really know their stuff when it comes to engines and maintenance. I appreciate the honesty and the way they treat their customers. I’ll definitely be coming back — especially since they’re right down the street from me. Highly recommend The Car Guys!

Ron, we're thrilled to hear about your positive experience at The Car Guys! It's wonderful to know that you felt welcomed and received excellent service for your oil change, tire rotation, and inspection. We pride ourselves on providing knowledgeable and honest assistance to our customers. Thank you for recommending us, and we look forward to serving you again in the future!

- Wilmington - Market St
5

You cannot go wrong with The Car Guys. They are reasonable, kind, and make sure you are taken care of. I have continually received amazing service. Jay and Matt are stand up guys!

Thank you for the 5-star review, Brandy! We are thrilled to hear that you have continually received amazing service from our team at The Car Guys. We pride ourselves on being reasonable, kind, and ensuring our customers are taken care of. It's great to know that Jay and Matt made a positive impression. We appreciate your recommendation!

- Wilmington - Market St
5

Went in near closing repaired my tire and was on my way. Great place.

Thank you Charlsey for the awesome review! We are happy to see that you had a great experience at our shop. We strive to provide efficient and reliable service, even near closing time. Your feedback means a lot to us!

- Wilmington - Market St
5

Very reasonable pricing, respectable and professional. I highly recommend using them!

Thank you Ashley for your kind words! We appreciate our customers and are glad to hear that you had a great experience with us. See you next time at The Car Guys!

- Wilmington - Market St
5

Best customer service Ive ever had. Will actually go the extra mile to make sure that all your needs are met without trying to make you feel overwhelmed. All the well giving you the best possible rate. Will always give you the best recommendations without taking you for a ride. Highly recommend you cant go wrong.

Thank you for the kind words, Marty! Ensuring your satisfaction and providing top-notch service is what we love to hear at The Car Guys![ttoken].

- Wilmington - Market St
5

Thank you David for the 5-star rating! Our team at The Car Guys is grateful for your support. We're thrilled to hear about your positive experience with us. If there is anything else we can do for you, please don't hesitate to reach out.

- Wilmington - Market St
5

This was my first experience at Car & Truck garage. I was pleasantly surprised by all the staff. They are very respectful and explained everything to me that needed to be done. I’m not exactly knowledgeable when it comes to cars and mechanics. But they took the time to explain everything to me and they warranty their work which is very unusual. So hopefully not anytime soon but when I do need help again they have my business forever.. Thank you.

Jill, we appreciate your feedback! It's fantastic to hear that our team at The Car Guys provided you with exceptional service during your first visit. We pride ourselves on treating all customers with respect and taking the time to explain necessary repairs. Our warranty ensures peace of mind for all our clients. We look forward to being your go-to service center in the future. Thank you!

- Las Vegas - Summerlin
The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.