5

Great service this morning, while I waited in their lounge area. Thanks Rich & staff.

Thank you Charles for being a valued customer! You can always expect great service at The Car Guys. We appreciate your kind words and look forward to assisting you again in the future.

- Las Vegas - Summerlin
5

Had to get a new radiator and found the Car Guys online. I brought the car there in the afternoon and they were extremely busy. They told me they would take a look at it that day and get the necessary parts ordered. Less than 24 hours later I had my truck back. I had even told them it was ok if they couldn't get to it right away. I just moved here 3 months ago but I believe I have found my new repair shop.

Glad we could get you back on the road Hank! Let us know if there is anything else we can do for you!

- Las Vegas - Summerlin
1

Fixed blower motor for the small price of $900 including $184 for a diagnostic charge, a fee not shared with me until pickup. All just to find out that my compressor was "going out" and the car will blow air, just not cold air, and they need another $1300 for that. In short, they won't fix your car, and they won't be honest about the price. Never again.

5

Very helpful!!! Chris and Tracy were very nice

Thank you for the kind words, Jillian-Cailey! We're thrilled to hear that Chris and Tracy provided you with excellent service. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

- Wilmington - Carolina Beach Rd
5

Great on-time service at reasonable price. Friendly accommodating staff.

Thank you for the five-star review, John! We're thrilled to hear that you had a great experience with us. Our team prides themselves on providing on-time and friendly service at a reasonable price. We appreciate your feedback and look forward to serving you again in the future!

- Wilmington - Carolina Beach Rd
5

They - the employees, clearly love them work they do!

Thank you for your 5-star review, Stacy! At The Car Guys, we're passionate about providing excellent service and ensuring our customers leave happy. We're thrilled to hear that our love for what we do shines through. If you ever need anything, feel free to reach out!

- Wilmington - Market St
4

Always good.

Thank you for the positive review, Mary! We're thrilled to know that you consistently have a good experience with us. If there's anything specific you'd like to share or discuss, please feel free to reach out. We value your feedback!

- Wilmington - Market St
5

Great experience! From the phone call to make an appointment, to the drop off, the call about the work done and they pick up was flawless! Both gentlemen in the front were very helpful and made you feel comfortable going in. As a female, that means a lot! Not only would I recommend them to others, I already have! Everyday is not a Thunderbird day but that day was and mine left happy! 😃

Tracy, thank you for the kind words! We're thrilled to hear about your great experience at The Car Guys. Providing top-notch service to all our customers, regardless of gender, is important to us. We're glad you felt comfortable and well taken care of. Recommendations from satisfied customers like you mean the world to us. We hope to continue exceeding your expectations.

- Wilmington - Carolina Beach Rd
1

They told me they couldn't make it somewhere else🤣

We're sorry to hear about your disappointment with your experience, Sady. We strive to provide quality service to our customers. Please reach out to us to discuss the specifics of what happened so we can better understand and address your concerns.

- Las Vegas - Sahara
5

Fast and accurate work. I also think their pricing is fair. I got out of their shop paying less than $1000. That’s hard nowadays

Christopher, thank you for the amazing review! Glad to hear you had a positive experience with us. It’s great to hear that our pricing was affordable for you. We strive to provide competitive prices while never sacrificing quality. Thanks again for the kind words!

- Wilmington - Carolina Beach Rd
The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.