5

Advising staff and the tech John was professional and treated my small issue with my truck with just as much importance as a major fix!

5

The most amazing thing. The was was a woman with baby that would not stop crying. A technician came out and pulled out his titty , the baby took to it and stopped crying. The mother and all other customers were so thankful. Not long after a woman in a wheelchair arrived. A totally different tech came out and rubbed his beard an her legs and she was able to walk again. If you have any problems go see the car guys in Wilmington. Good techs there that care about their customers and obviously go above and beyond with what I seen the other day with those miracles.

5

The Car Guys: I absolutely love this company. They are very professional efficient and always on time. They explain everything before they start the job and they are willing to work with you financially if you need it, I want to thank them again for the awesome job. I will continue to send as many people as possible your way. Thank you again, Dr Sharon Maynard

Thank you, Sharon! We’re thrilled you value our professionalism, efficiency, punctuality, and clear explanations. Your generous recommendation means so much to everyone at The Car Guys. We look forward to serving you again!

- Las Vegas - Sahara
5

Great service, very profesional

5

Excellent experience plus a warranty at a fair price!

Gordon, thank you! We're delighted you had an excellent experience and found the warranty and pricing fair. We appreciate your trust and look forward to welcoming you back to The Car Guys.

- Wilmington - Carolina Beach Rd
5

Great experience with my 2014 Jeep Wrangler I brought my 2014 Jeep Wrangler in for a few issues: a leaky coolant hose, an oil leak, and some needed brake maintenance. The team at The Car Guys did a thorough assessment and gave me a clear explanation of what needed to be done. What really stood out was the price, it was surprisingly fair and much more reasonable than I expected for the work involved. Everything was handled professionally, and I left feeling confident that the repairs were done right without any unnecessary upselling. They will be my long term vehicle(s) maintenance crew.

Cherylyne, thank you for the wonderful review! We’re glad our thorough assessment, clear explanations, fair pricing, and professional service gave you confidence. The Car Guys truly appreciate your trust and look forward to caring for your vehicles long term.

- Las Vegas - Summerlin
2

A/C not working. Charged a/c & added leak detection dye. Returned in a week, & was diagnosed with a/c leak & recommended return for recharge or repair when it exhausted charge. Showed leak & stated it was small, & to run a/c to keep lubricated as a/c compressor was operating normally & not making any noise. I said ok & a/c has been working. 2 weeks later upon doing an oil change myself noticed cap to windshield washer fluid and a/c recharge access port missing.... these just dont come off and the only people under the hood before oil change was The Car Guys..... although thier a/c service charge & refill was reasonable, their recommendation & missing parts is not. I feel this is very shady & will not return to The Car Guys nor recommend.

5

Great experience with The Car Guys! They did a great job replacing the headlights on my Jeep Grand Cherokee. The work was done quickly, the price was fair, and I couldn’t be happier. I’d definitely recommend them!

4

I wish the receipt stated the next recommended oil change. I’m new at handling this myself and assumed a tire rotation would be done also. I had an appointment and was in and out in a little under an hour. Any questions I asked were answered, like when should I return for my next oil change. I didn’t think about a tire rotation until my daughter asked me about it. She lives in the Midwest and said it’s usually included with the oil change. 🤷🏼‍♀️ I will return for my next oil change and inquire about a tire rotation.

Mary, thank you for the thoughtful feedback. We’re glad your questions were answered and your appointment was completed promptly. We appreciate your trust in The Car Guys and look forward to seeing you for your next oil change.

- Las Vegas - Summerlin
5

As always, very professional and super courteous

Thank you, Paul! We’re delighted that our team continues to provide professional, courteous service. We truly appreciate your loyalty and look forward to welcoming you back to The Car Guys.

- Wilmington - Carolina Beach Rd