I'm just disappointed. The first day I called, I gave my vin number over the phone for a simple serpentine belt repair quote. He said he'd get the quote and call me back. I never received another call, so I called back again another day. He apologized and said he got busy, no biggie, I get it. He said he couldn't find my car by the vin number, so I gave my license plate. He again said cool, thank you, I'll call you back. I called at 2pm, and they closed at 6 that day. I still haven't received a call back. All I wanted was a ballpark number so I can get it scheduled, and you guys had such great reviews and were so close to me. He was nice, but I guess i'll have to find somewhere else :(