5

Ethan & team were great!! Our 2005 Pathfinder had a "Service Engine Soon" light on - they diagnosed it, ordered & received the part (oxygen sensor) & installed it within a 4 hour period!! Thank you to Car Guys!!

5

Wish I found this shop a lot earlier, they are very honest and straight shooters. I brought my older Kia in for repair and after trying a few things to help keep my cost down, it ultimately didn't work so I brought it back in to try something else. After digging in some more on my check engine codes, they decided the repair would cost me too much, and instead of trying to talk me in to doing it, they did the opposite and talked me out of doing it. I am not sure there is another auto shop in Vegas that would give me back my keys and tell me NO charge for the time spent on my car as well as some parts they paid for. They earned my trust with that one gesture, and I will be sure to recommend them to anyone that ever asks me if I know of a reliable mechanic.

Ken, thank you for the amazing review! Here at The Car Guys, honesty and integrity are our top priorities. We believe in providing the best service possible, even if it means recommending against a costly repair. It's fantastic to hear that our team's dedication to your satisfaction and saving you money left such a positive impression. We appreciate your recommendation, and we'll be here whenever you need us!

- Las Vegas - Summerlin
5

Courteous professional service. Reasonable price. Did everything they said they would and more.

Thank you for your kind words, Frank! We're thrilled to hear you had a great experience at The Car Guys. Our team takes pride in providing excellent service at a fair price. If there's anything else we can do for you, just let us know.

- Wilmington - Carolina Beach Rd
5

This shop on Charleston, Las Vegas was recommended to me after a very frustrating vehicle experience. They were clear, honest, and reasonable. Ive had work done all over the country in my travels and I have never felt this comfortable. This will be my shop until I move on. VERY Happy!

Russell, we're thrilled to have earned your trust and become your go-to shop. Thank you for taking the time to share your positive experience! If there's anything else we can do for you, don't hesitate to reach out.

- Las Vegas - Summerlin
5

Thank you for the 5-star review, Chris! We're happy to have provided you with excellent service. Call us anytime!

- Wilmington - Market St
5

I went in to get a trip check. I didn't have an appointment. They took me right away. Discovered I needed a new battery. They got it put in immediately.

Thank you, Ann, for choosing The Car Guys for your trip check. We're pleased to hear that our team took care of your needs promptly and efficiently. We pride ourselves on providing exceptional service and ensuring that our customers are safe on the road. If you have any further questions or require additional assistance, please don't hesitate to reach out. We appreciate your feedback!

- Wilmington - Market St
5

5

Scott & his team are incredible & their dedication to fix my car is truly amazing. My car got messed up during the storm & Scott took me in - no appointment & got right to work. When the first part ordered didn’t fit my car he went as far as to order multiple parts & when those didn’t fit either (catalog issues) him & his team removed my axel & tested it & then REPAIRED it because none of the ordered parts were correct. He had my car back to me in a timely manner and had incredible communication. You can truly trust the staff at The Car Guys, their work is top notch!!!!!

Thank you, Ahna, for the glowing review! We're thrilled to hear that you had such a fantastic experience with Scott and the team at The Car Guys. Our commitment to providing top-notch work, excellent communication, and going above and beyond for our customers is what sets us apart. We appreciate your trust and look forward to serving you again in the future.

- Wilmington - Market St
1

I called ahead to ask about taking a look at my Honda transmission. I was told that would be no problem and I could drop it off at 8am the next morning. I emptied the tools out of my truck, arranged an Uber to pick me up and drove to Porter's Neck. I was then told that it would be $200 for them to "diagnose" my vehicle. No prior mention of any upfront cost, especially not $200. So, besides the early morning round trip to Porter's Neck for nothing and having to pay for the canceled Uber I'd say everything went quite well. These guys may do good work but their communication is a disappointment.

5

The guys here are great! Scott was able to get the parts needed and delivered the same morning I brought my car in. Impeccably clean shop and knowledgeable mechanics. Will definitely return the next time my car has issues!

Hi Harold! Thank you for choosing The Car Guys for your car repair needs. We're thrilled that you had a great experience with us, and we'll pass along your kind words to Scott and the rest of the team. We look forward to serving you again in the future!

- Wilmington - Market St
The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.