Nevada and North Carolina Auto Repair

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5

Very friendly, excellent service

Thank you, Paul, for your generous praise! We're thrilled that you found our service exceptional and our team friendly. Your satisfaction is our priority here at The Car Guys. If there's anything else we can help you with in the future, don't hesitate to reach out.

- Wilmington - Market St
3

First of all, everyone was SUPER nice and personal. Jay and everyone there seem to be great and genuine people. I went to get my state inspection completed when I was informed that I needed new rear brakes and rotors in order to pass inspection in which I knew I needed to have done. I was quoted $865 for the total of the inspection, parts and labor. I mistakenly agreed to go ahead and proceed whereas I should’ve done some research- I found parts for half the price I paid for here. All in all, I went in at 2 and left at 4:30 inspection and brakes done. I really appreciated the thorough service, but will most likely go elsewhere in the future.

Hi Haleigh, first thank you for your business. Not knowing where from or what quality parts your comparing, we only use the highest quality parts and materials, along with our skilled technicians that do the work, is how we are able to offer a 36month/36k mile warranty, far above any dealership and most of our competitors.

- Wilmington - Market St
5

The men Jay, Matt and Maurice are all so helpful, kind and considerate. They always come through with honesty and on time service & repair.

Thank you so much for your kind words, Keith! It's great to hear that Jay, Matt, and Maurice provided excellent service. We pride ourselves on honesty and efficiency, ensuring your car is taken care of promptly. We appreciate your continued support and look forward to serving you again at The Car Guys!

- Wilmington - Market St
5

Prior service manager bad experience. New service manager ..Great experience.

Thank you for taking the time to leave us a five-star rating, Julian! We're glad to hear that you had a great experience with our new service manager. We hope to continue providing you with outstanding service here at The Car Guys!

- Wilmington - Market St
5

Did a walk-in and they got to me quickly. Greatly appreciated!

Thanks for stopping by, Chris! We love walk-ins too and are glad we could help you quickly. Come back anytime!

- Wilmington - Market St
1

Actually, now that I have reviewed the video footage because my employees account of events is different than yours. YOU ARE NOT TELLING THE TRUTH!!! I have it on video 2:27pm that the son, backed into your fathers car!!!! The price difference is because the insurance company was not willing to replace the compressor and drier. Unfortunately when you have a vehicle that is 13 years old with 127k miles on it, the OE compressor would not perform as originally designed. The vehicle came in with the a/c condenser leaking and the oil for the system travels through with the refrigerant and as the system is leaking, so is the lubrication. Any professional shop would recommend replacing the compressor as well, because the OE compressor with 127k miles on it will have a hard time handling the correct pressures. Your insurance company said no. That's the price variance. HAVE A BLESSED DAY!!!

- Wilmington - Market St
5

We had a wonderful experience at Car Guys! They were very warm and friendly. We appreciated how honest and reasonably priced their services were. We would highly recommend!

Hi Monika, thank you for choosing The Car Guys and for the fantastic review! We're thrilled to hear that you had a wonderful experience with us. Providing exceptional service at a fair price is what we strive for. We appreciate your recommendation and look forward to serving you again!

- Wilmington - Market St
5

Words can't express how amazing,honest and awesome Jay is. Also how amazing and awesome this place is and the technicians too. My husband and I highly recommend this place. So honest and understanding, goes over and beyond to help you. They genuinely do care about your needs and help you with whatever is going on with your vehicle needs. While I was there every customer left with a smile and happy with their service needs. Jay was exceptional and we can't thank him enough for all that he did.

Dear Amanda, thank you for your exceptional review! We're delighted to hear that you had an amazing experience with Jay and our team. Our mission is to provide honest and outstanding service to every customer. It's fantastic to know that we were able to exceed your expectations. We genuinely care about your vehicle needs and ensuring your satisfaction. We look forward to serving you again at The Car Guys!

- Wilmington - Market St
5

Car Guys helped me with an evaluation on my older car and also found a steering issue which they fixed quickly and at a reasonable price. I would definitely use them again.

Thank you, Rob, for choosing The Car Guys! We're thrilled to hear about your positive experience. Our team takes pride in providing thorough evaluations and efficient fixes. We look forward to serving you again in the future!

- Wilmington - Market St
5

Wonderful, so glad I found them! Since Rackley’s was bought out by Wilmington Auto (so sad Rackley’s is gone and would NOT recommend Wilmington Tire and Auto), we had to find a new mechanic and definitely found the right place. They were super friendly, helpful, and timely. The Car Guys are my new car guys.

Anna, thank you for the great review! We're glad you found us too and appreciate the kind words. As your new "car guys," we're here to help whenever you need us. See you next time! The Car Guys

- Wilmington - Market St
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The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.