5

This is the BEST service I’ve ever had with car service store, they were very engaging and helpful. While I was waiting to get checked in there was a lady in front of me and they didn’t dismiss her quickly and move on to me, but answered all her questions, I was not annoyed about all the questions and understood that customer service is a key to them. My service was done in a timely manner and the cost was half of what I was quoted by my manufacturer of my vehicle. They will get all my business 10 stars 🌟

5

Just wanted to say thank you for the excellent work and timely manner for my car repairs! Everyone was so helpful and informative! I am grateful!

5

Quick service, friendly and professional staff.

5

Only issue was it wasn't clear where to park without blocking a bay.

5

I took my pre owned car in for a 30,000 mile checkup after reading the stellar reviews of the Car Guys. When I called, they told me to come by anytime and they would be happy to give an estimate and set up and appointment for me. Their estimate was $200 less than the dealer and the owner was extremely helpful. The waiting area was spotless with a Keurig and fridge with water available. The garage itself was super clean the parking area as well. Knew I was in the right place. My appointment was 2 hours from start to finish and to the dollar of the estimate I was quoted. Couldn’t ask for a better experience, my vehicle was checked out completely. They definitely 💯 deserve more than a 5⭐️ review! Thanks Car Guys!

1

Price gouging at its finest.. will never recommended shop to nobody they tell you one price over the phone and then when you go there they tell you a different price.. so unprofessional!!!!!!!

Jayvon, thank you for the feedback. However I am a little confused. You brought us your own brake parts and we performed a no charge brake inspection and found that your brakes were well over half life. We didn’t charge you any money. I have tried to reach out to discuss your concerns.

- Wilmington - Market St
5

Fast and honest. Thank you.

5

Excellent customer service! Everyone was very knowledgeable and explained the issue with my car. Repair was done timely at a reasonable price. The entire staff did a superb job!

5

I recently took my car to The Car Guys for service. They were professional, knowledgeable and helpful. They finished my car on time, and at the price they quoted. I will be taking my car there for future repair and maintenance.

5

Needed new front brake pads. In and out in about an hour. Price quoted was the price paid. Clean facility and professional. Highly recommend.

The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.