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5

I had a great experience with The Car Guys in Porters Neck. They recently serviced the transmission on my Ford F-150 and did an outstanding job from start to finish. The team was professional, knowledgeable, and kept me informed throughout the process. One thing that really stood out was how clean and well-organized their facility is—it says a lot about the level of care they put into their work. It’s not always easy to find a shop you can trust, but these guys delivered quality service and peace of mind. I highly recommend The Car Guys to anyone looking for reliable, honest automotive service.

Charles, thank you for the fantastic review! We're delighted to hear that you had a great experience at The Car Guys. We take pride in providing top-notch service and keeping our customers informed every step of the way. It's wonderful to know that our clean and organized facility made a positive impression on you. Thank you for recommending us!

- Wilmington - Market St
2

I initially wrote a really good review of this place. They got me in and out on very short notice for an inspection and were very friendly. HOWEVER... the mechanic told me my break pads had reached the end of their life and needed to be replaced and he said he'd like to go ahead and do it right then. I had to travel and didn't have time to replace them at that moment, so I declined. He said it may not be safe to travel, but I did. Upon reaching my destination I took my car to a different shop and told them I needed my break pads replaced. They pulled all 4 of my tires and the mechanic came out with a perplexed look and said, "What exactly was it that made you think your pads needed to be replaced? Were you hearing a weird sound or something?" I told him no, another mechanic had told my they were shot. He said, "Absolutely not. They're not even halfway worn down. Someone was trying to pull one over on you. Don't get me wrong, I'd love to sell you $1000 in break pads right now but you just don't need them." So that felt like trash. Sometimes I really hate being a woman. Thanks a bunch, Car Guys.

5

Great service as always. I drive 11 miles to have them service my KIA.

Thank you Brenda for your continued trust in The Car Guys! We're grateful for the 11-mile journey to service your KIA. Your satisfaction is our priority, and we're here whenever you need us!

- Wilmington - Market St
5

Good guys , professional and efficient . Definitely recommend their service .

Thank you, Mark-Jack! Your recommendation means a lot to us. We take pride in providing professional and efficient service to our customers. If there's anything else we can assist you with, feel free to reach out to us!

- Wilmington - Market St
5

Good guys , highly recommend .

Thank you for the 5-star review, Mark! We're thrilled to hear that you had a great experience at The Car Guys. We take pride in providing excellent service and ensuring that our customers are well taken care of. If you need anything in the future, don't hesitate to reach out.

- Wilmington - Market St
2

Way over priced !!!

Sorry you feel that way sir. However, your 2021 V8 pickup truck requires 8qts of full synthetic motor oil. The price you paid is appropriate. Also, you were shown the price upon the initial write up and signed to agree with it, before the truck was serviced. Have a blessed day!

- Wilmington - Market St
5

Excellent first experience using The Car Guys in Wilmington, NC. Matt and the mechanics were great at explaining recommendations and seem very honest as if working on their own car. Excellent experience, work done efficiently, and the recommendations well received. I’ll definitely be coming back and likely be my go-to shop going forward. Jeff

Jeff, thank you for choosing The Car Guys! We're delighted to hear about your excellent first experience. Matt and our team take pride in providing honest recommendations and top-notch service. Your trust means everything to us, and we look forward to being your go-to shop for all your car needs.

- Wilmington - Market St
5

Ive been taking my car here for about a year now and have consistently been satisfied with the customer service and quality of work from this shop. I appreciate their transparency and patience with any questions I have. I would recommend the Car Guys to anyone!

Thank you for choosing The Car Guys as your go-to repair shop, Christin! It's been a pleasure serving you over the past year. We're thrilled to hear that our customer service and quality of work consistently meet your expectations. Your recommendation means the world to us. See you next time!

- Wilmington - Market St
5

The Car Guys did it again!!!!!!!!!!! Matt and the team got me all squared away. The best part was the time frame. I had a schedule to made and I let them know and it was all good. They also keep me informed on the status of my repair, along with the last minute oil change I had asked for.

Thank you for the fantastic review! We are thrilled to hear that you had another great experience with us. It's wonderful to know that our team provided timely service and kept you informed throughout the process. We appreciate your continued trust in The Car Guys and look forward to serving you again in the future!

- Wilmington - Market St
The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.