5

Extremely satisfied with the work that Car Guys performs. We have had 3 cars obtain service and no issues. Very professional, courteous and knowledgeable. However, I did not like the fact that nowhere is it stated in the front or at the counter that there is a fee for using a credit card. Nor did the associate, when he asked how I was paying, and I said credit card, he did not tell me there was a fee. If you are going to charge a fee, YOU need to let the customer know.

Dear Linda, we appreciate your kind words about our work. We strive to provide a transparent service at all times, and we apologize if the credit card fee was not clearly communicated. Thank you for bringing this to our attention, and we will make sure that our payment policies are more prominently displayed. We value your feedback and look forward to serving you again soon.

- Wilmington - Market St
5

Great service. It was quick and easy to set up an appointment and they were upfront about the cost and repairs. I will take all of my cars to them going forward!

Dear Nils, thank you for this amazing review! It's great to hear that you had a positive experience with us at The Car Guys. It's our goal to provide top-notch service to our customers, from the moment you make an appointment to the completion of repairs. We appreciate your loyalty and look forward to helping with all your future car needs!

- Wilmington - Market St
5

Still one of the best!

Thank you, Amy, for your amazing feedback! We're thrilled to hear that you think we're one of the best. It's customers like you that make our work so rewarding! We can't wait to continue providing you with top-notch service in the future.

- Wilmington - Market St
5

Always friendly and honest service. My go to for all my vehicle service needs!

Thank you, Gideon, for your amazing review! Here at The Car Guys, we take pride in providing friendly, honest service to all our customers. We're thrilled to be your go-to for all your vehicle service needs. If there's anything else we can do for you, please don't hesitate to reach out!

- Wilmington - Market St
5

They stepped up, great personalities and good communication

Thank you for taking the time to leave such a wonderful review, Carla! We are thrilled to hear that you had a positive experience with us and that our team's professionalism and communication skills stood out to you. We always strive to provide the best service possible, and it's great to know that we exceeded your expectations. We look forward to serving you again in the future!

- Wilmington - Market St
5

Great service will be going back!! This is my new car shop for all my cars!!

Thank you, Thomas! We're thrilled to be your go-to car shop. Your satisfaction is our priority, and we'll always provide top-notch service to keep your vehicles running smoothly. We look forward to seeing you again at The Car Guys!

- Wilmington - Market St
5

Friendly and knowledgeable staff. Service was completed in a timely manner and everything was as promised.

5

Thank you for the 5-star review, Branson! We're delighted to hear that you had a great experience at The Car Guys. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again!

- Wilmington - Market St
5

Car guys has been our go to since we discovered them. they do a great job at reasonable prices. Happy to have found them!

5

This is my go-to for "omg my registration is expired, I need an inspection ASAP." They have always found an appointment for me within a couple days. All my experiences with staff have been lovely. The waiting area is nothing fancy, but it's clean and they have water and coffee. I had to bring my sick kid with me at the last second, and everyone was very sympathetic and kind and they got me in and out in record time.

Rachel, we're thrilled to be your go-to for all things car-related! We aim to make the inspection process as convenient as possible, even when life throws unexpected curveballs. Thank you for noticing our clean waiting area and friendly staff - it's all part of the experience! We look forward to helping you again in the future.

- Wilmington - Market St
The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.