Nevada and North Carolina Auto Repair

Repair was done quickly. Car runs smoothly. Staff kept me informed all the way.

Great shop I would recommend them all day!!!!

Josh and Lazaro took good care of my 97 Buick. Great customer service!! I would totally recommend their shop all day.

My recommendation. Go elsewhere. I have since taken my Ford F150 to Car & Truck Guys 3 times since the new management took over. My family and I USED to take all our cars here. We will no longer be doing so. This review will be for the past 2 visits. 11/14/2023 Customer Concern: 1. Check front brakes 2. Actuator clicking 3. Oil Change Advisor: Mark Technician: Lazaro Price $159 to inspect vehicle Brakes were squeaking for months. Asked Car & Truck Guys to inspect brakes. Was told they were dirty. I was getting ready for a road trip and knew brakes didn’t sound right. So I emailed them to check and then asked again at the time of the pick up. Was told again they were dirty. The issue wasn’t resolved so I got a second opinion from a large chain shop. They confirmed needed new break pads and resurfacing all 4 rotors. Price $107.96 Oil Change was done. No sticker reminder on windshield so i put a reminder for next oil change and of the miles and my calendar. I also manually reset the oil change on the truck myself. Price $632.97 Labor $559.48 Part $73.49 Actuator replaced and clicking is gone. Thanks Rich for giving me the 15% Discount from the text offer. 12/13/2023 Customer Concern: Check Engine Light is on. Truck not running well Advisor: Josh Technician: Lazaro TOTAL Price $1,264.04 Crank Shaft Position Sensor replacement Several concerns on this repair. Check engine light came on after. Per the new mechanic it was a quick fix and there was a part that was not replaced properly. Price $400 FORD RE-Learn and programming Ford charges $229. Upon pick up car was running. 4 hours into my road trip my check engine light comes on. I call the shop and they are closed as it was a weekend so i Leave a message. Have not heard back from them the following Monday. I have since brought the truck to another mechanic and had the truck repaired. Price: I was able to contact FORD Service Department to compare prices on how much it would be had I brought the truck to be repaired at the dealership. Car & Truck Guys are above the price of the repair for the dealership. Speed: Car and Truck Guys was able to turn the car around back to me within 24 hours each visit. However, on both visits I had to get a second opinion and a second mechanic and shop to repair what Car & Truck Guys did not. In these cases speed was not a good thing. In fact I spent more time at other shops.

My recommendation. Go elsewhere. I have since taken my Ford F150 to Car & Truck Guys 3 times since the new management took over. My family and I USED to take all our cars here. We will no longer be doing so. This review will be for the past 2 visits. 11/14/2023 Customer Concern: 1. Check front brakes 2. Actuator clicking 3. Oil Change Advisor: Mark Technician: Lazaro Price $159 to inspect vehicle Brakes were squeaking for months. Asked Car & Truck Guys to inspect brakes. Was told they were dirty. I was getting ready for a road trip and knew brakes didn’t sound right. So I emailed them to check and then asked again at the time of the pick up. Was told again they were dirty. The issue wasn’t resolved so I got a second opinion from a large chain shop. They confirmed needed new break pads and resurfacing all 4 rotors. Price $107.96 Oil Change was done. No sticker reminder on windshield so i put a reminder for next oil change and of the miles and my calendar. I also manually reset the oil change on the truck myself. Price $632.97 Labor $559.48 Part $73.49 Actuator replaced and clicking is gone. Thanks Rich for giving me the 15% Discount from the text offer. 12/13/2023 Customer Concern: Check Engine Light is on. Truck not running well Advisor: Josh Technician: Lazaro TOTAL Price $1,264.04 Crank Shaft Position Sensor replacement Several concerns on this repair. Check engine light came on after. Per the new mechanic it was a quick fix and there was a part that was not replaced properly. Price $400 FORD RE-Learn and programming Ford charges $229. Upon pick up car was running. 4 hours into my road trip my check engine light comes on. I call the shop and they are closed as it was a weekend so i Leave a message. Have not heard back from them the following Monday. I have since brought the truck to another mechanic and had the truck repaired. Price: I was able to contact FORD Service Department to compare prices on how much it would be had I brought the truck to be repaired at the dealership. Car & Truck Guys are above the price of the repair for the dealership. Speed: Car and Truck Guys was able to turn the car around back to me within 24 hours each visit. However, on both visits I had to get a second opinion and a second mechanic and shop to repair what Car & Truck Guys did not. In these cases speed was not a good thing. In fact I spent more time at other shops.

Could not have been any better. Techs were knowledgeable and efficient. The service exceeded my expectations. Thank you so much!!

Always so helpful and kind. I have trusted them for many years and will continue with all my maintenance. Thank you

Cant say enough good stuff. These guys saved me at least $8k. Competitor diagnosis was to scrape my car or install a new engine! The Car Guys, based on their wealth of knowledge immediately assured me that was not the case prior to even diving under the hood. Saved me a fortune. They resolved a problem typical with my motor! Car runs like brand new and I expect to put at least another 100,000 miles on my ride! Thank you Car Guys. Best money I ever spent on auto repair and I've been driving 59 years!

Great customer service and repair. 5 stars

Rich and his crew are the most amazing and honest mechanics I have ever come across. My wife's 2004 Ford Escape has been leaking all kinds of fliuds since September of 2022. But, being new to Vegas, we had no one to initally turn to for help. So first hired a mobile mechanic. That did NOT turn out well. Gratefully, after searching Yelp and Google we found the Car and Truck guys. And I am glad we did! These guys are honest, efficient, extremely knowledgeable and more than fair. They have her truck driving great and dry as a bone. They treat a 20 year-old Escape with +100k miles with as much care and considerstion as they do the higher-end vehicles. If you are in need of a mechanic, don't hesitate to give Rich at The Car and Truck guys a call. You will NOT be disappointed.