The first time I went to the Car Guys, I had a great experience and thought I had a found a shop that I would routinely use. My second experience, different staff, not so great. I went to have my transmission flushed/serviced and they clearly didn’t replace the gaskets (which they always should be according to everything you can read online)and it was leaking fluid after service was performed. I went back for them to fix the problem, but the staff could not tell me, with any real accuracy, if they put fluid back in, after clearly fluid had leaked out(when putting on a new gasket and since it had been leaking for the last few days since it was serviced)because of their negligence. It very much seemed like they wanted to just tighten it up and send me on my way, without any worry if the job had been completed with any accuracy. When I questioned whether they had added fluid back to the proper level, the guy who I assume is the manager, became rude and borderline argumentative with me. I was pretty shocked given that I have spent over $2000 with them over the past few months. I’ve never written a review in my life before but felt inclined to do so after the experience I had today. I don’t plan to go back here for any future services.