Nevada and North Carolina Auto Repair

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1

Scheduled an appointment when I got to the shop, the supervisor was rude and said I had no appointment causing me to have to wait an additional hour for my car to be serviced then they overfilled the oil my car gave a message that the oil needed to be reduced. They intentionally tried to damage my car and offered no type of compensation for my time or the poor service!

1

Unfortunately they could not fix my car. It's imperative for mechanics to be aware of their limitations and not accept a diagnosis on a vehicle that is 'more complicated' aka European. I just dropped over a grand for them to work on my son's car and will not go back again.

5

Thank you for the fantastic 5-star rating, James! We're thrilled to know that you had a great experience at The Car Guys. If there's anything else we can do to serve you better, please don't hesitate to let us know.

- Las Vegas - Sahara
5

Thank you for the fantastic 5-star rating, Paul! We're thrilled to hear that you had a great experience with us at The Car Guys. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

- Wilmington - Market St
5

The technicians were honest a respectful. They explained to me exactly what was wrong and charged me accordingly. No up-sales or other gimmicks. Straightforward honest repair.

Thank you so much, Craig, for this awesome review! We're overjoyed to know that you enjoyed our transparent and honest approach to car repairs. We take pride in providing our customers with top-notch service without any hidden fees or sales tactics. We're here whenever you need us!

- Wilmington - Carolina Beach Rd
5

The car guys crew did a great job installing a leveling kit on my Silverado. Will definitely use them again. They went above and beyond, even sent me pictures after it was installed.

Thank you for choosing The Car Guys, Garrett! We're delighted to hear that you had a positive experience with us. Going above and beyond is our standard, and we're thrilled you appreciated the added touch of sending pictures. We look forward to serving you again in the future!

- Wilmington - Carolina Beach Rd
5

Absolutely fast truthful service for my Ford escape 2012 ac problem!!! ALWAYS LET YOU KNOW AND DECIDE!

Thanks for this glowing review, Jennifer! We pride ourselves on our fast and transparent service. It's great to hear that you appreciated our honest approach to keeping you informed every step of the way. We look forward to serving you again here at The Car Guys!

- Wilmington - Carolina Beach Rd
5

I exclusively use Car Guys for automotive repair and routine service and maintenance. They are courteous, professional and trained in all the up-to-date technologies.

John, thank you for your loyalty to The Car Guys! We take pride in providing top-notch service using the latest technologies. We appreciate your kind words about our courteous and professional team. We'll continue to be here for all your automotive needs!

- Wilmington - Carolina Beach Rd
5

Fast and personable

Thanks, Chris! We pride ourselves on providing fast and personable service to our customers. We're glad to hear that we hit the mark for you. If there's anything else we can do for you, just let us know!

- Wilmington - Market St
5

Great experience, great customer service, great deal , I dont know what else to say besides I was very happy with going there and we will be going here for now on for repairs . Got new brakes and rotors

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The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.