2

Front Dest Great people mechanic very helpful fixed my problem but over priced 600 dollars for an axel bearing that took 30 min to fix.

5

I was able to get a same-day appt for a transmission flush and fluid refill.. super nice guys!!

Thanks for the awesome review, Kristen! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.

- Wilmington - Carolina Beach Rd
5

Everyone is always so kind and helpful, no matter the problem with the vehicle.

Thank you, Katie, for your kind words! We strive to provide exceptional service and are glad to hear that we met your expectations. Our team is always here to help with any vehicle issues you may have. We look forward to serving you again in the future!

- Wilmington - Carolina Beach Rd
5

Excellent service! Fast service!

Thank you for your kind words, Lisa! We're thrilled to hear that you had an excellent experience with us. Providing fast and efficient service is a top priority for us. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

- Wilmington - Carolina Beach Rd
5

5

Take care of my car in a quick efficient way and don’t recommend work that isn’t needed. I also appreciate they run a clean shop.

Thanks for the lovely review! It's great to hear that you appreciate our efficient and honest service. We pride ourselves on only recommending necessary work. And of course, maintaining a clean shop is a priority for us. We look forward to taking care of your car again in the future!

- Wilmington - Carolina Beach Rd
5

Chris, Johnathan, and Rich were patient and understanding of my concerns with my truck. They gave me detailed and relatable explanations of everything my truck needs to last another 200k miles. They are excellent troubleshooters, and their workmanship is top tier. The bay is full of master technicians, and in my case, they have a Toyota expert on staff that has seen all of the common problems and can diagnose issues quickly. As a guy that likes to work on my own vehicles, it's hard to trust just anyone with my investment when I don't have the time or tools to do it myself, but after one service with The Car Guys, they gained a lifetime customer. A++ service!

Steve, thank you for taking the time to share your experience at The Car Guys! We're thrilled to hear that Chris, Johnathan, and Rich provided exceptional service and took the time to fully explain your truck's needs. Our team of master technicians takes pride in their workmanship. It means a lot to hear that our expertise has gained your trust. We look forward to serving you again in the future!

- Wilmington - Carolina Beach Rd
5

Awesome as always!! Thank you guys!

Thank you, Nick! Your kind words make our day. We're so glad that you had another awesome experience with us. Customer satisfaction is our top priority, and we're here to provide excellent service every time you visit. We look forward to seeing you again soon!

- Wilmington - Carolina Beach Rd
3

I'm just disappointed. The first day I called, I gave my vin number over the phone for a simple serpentine belt repair quote. He said he'd get the quote and call me back. I never received another call, so I called back again another day. He apologized and said he got busy, no biggie, I get it. He said he couldn't find my car by the vin number, so I gave my license plate. He again said cool, thank you, I'll call you back. I called at 2pm, and they closed at 6 that day. I still haven't received a call back. All I wanted was a ballpark number so I can get it scheduled, and you guys had such great reviews and were so close to me. He was nice, but I guess i'll have to find somewhere else :(

5

Thank you Arnold for the great rating! We are thrilled that you had a wonderful experience at The Car Guys!

- Wilmington - Carolina Beach Rd
The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.