5

I went in for an oil change. I brought my own oil and filter, because I'm picky. I use Mobil one and have for years. They didn't have a problem with that. Most shops won't do that, they want to use their own oil and filter, so they can charge you. Excessively. I also got a state inspection done while I was there. Everybody was great. I sat there and waited while they did the work. I'll definitely go back! It was a good experience!

5

The best.

Thank you for leaving us such a positive review, Kevin! We are thrilled to hear that you think we're the best! Our team at The Car Guys strives to provide top-notch service to all our customers. We look forward to serving you again in the future!

- Wilmington - Carolina Beach Rd
5

5

Very hospitable, knowledgeable & efficient. Recommended to me & l would highly recommend.

Thank you for recommending us, Catherine! We're thrilled to hear how much you enjoyed your experience with us. Providing exceptional customer service is our priority, so we appreciate your kind words and trust in our team. If there's anything else we can do for you, please don't hesitate to reach out.

- Wilmington - Carolina Beach Rd
5

I had to the best experience ever with a mechanic shop. The manager down to the staff are absolutely the pennical of customer service. The Car Guys shop on Carolina Beach rd in Wilmington, NC. I took my truck to be fixed and they went over and above to ensure when left with my vehicle that my issue were 100% fixed. I highly recommend if you have issues with your vehicle go see the great professionals @ Car Guys. Ask for Chris and tell them Darrell sent you.

Darrell, thank you so much for this Review. Our team here at The Car Guys is thrilled to hear such positive feedback, and we're proud to have provided you with the best experience possible. We'll be sure to pass along your kind words to Chris and the rest of the team. Remember, we're here whenever you need us!

- Wilmington - Carolina Beach Rd
5

Everyone was super nice and helpful. It was my first time there and I will definitely be returning!

Thank you Katya! We're thrilled you had a great experience at The Car Guys. We look forward to serving you again soon!

- Wilmington - Carolina Beach Rd
5

Chris performed a quick diagnostic on used headlight assemblies I had purchased for a DIY install that confounded me. They were not for a 3500 RAM. Ugh, a deer had taken them out and I was headed back out of state. He was very kind to send a link for the correct ordering details to my email. This was/is a noticeably busy shop recommended to me. It stands to reason that is because of their knowledge, integrity and overall helpfulness even when so busy. Zero charge and thank ME for coming in. Thank YOU for your service, Car Guys.

4

Very nice to work with and thorough. Seemed a bit expensive for diagnostic check but perhaps that’s what everybody charges nowadays. I don’t think they were charging us anything extra or trying to push us to do things that weren’t needed. Felt like they were very honest.

Thanks for the positive feedback, Wendy! We strive to be transparent about our pricing and never push unnecessary services. We're glad you felt we were honest. If you have any future concerns about pricing or anything else, please reach out.

- Wilmington - Carolina Beach Rd
5

10 out of 10. Highly recommend them. They are def reasonable with pricing and they are straight forward with how much it will be and have no hidden fees. They do great work in a timely fashion. While I was there waiting for them to do my brakes and rotors there was a little old lady waiting and one of the workers ensured to drive her home since it was going to take awhile. All of the workers there were friendly and nice . I called literally 20 different places and so happy I picked them. Will def continue going to them. Chris the manager in the front was very nice and explained everything in detail.

5

I recently had some work done on my car at The Car Guys, and I couldn't be happier with the service I received. Chris and Jonathan were extremely helpful and really went above and beyond to make sure everything was taken care of. They were knowledgeable, friendly, and kept me informed throughout the entire process. I highly recommend this shop to anyone looking for reliable and trustworthy auto service!

The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.