I called all over Las Vegas to find a shop that could work on my Audi, the job was to replace my motors mounts and transmission mount. I talked to several shops that could talk the talk but their reviews were bad, I talked to shops that said that they "should" be able to do the job and then I talked to Rich at The Car and Truck Guys. Rich was very knowledgeable and was able to quote me a firm price based on the hours needed for the job. Other shops stalled at this point.... I arranged to drop my car off this morning at 7am knowing that it would take most of the day to complete the job. I received a text as promised letting me know my Audi was ready to be picked up. When I showed up, the mechanic (Jamie) showed me the original broken mounts and assured me that everything was taken care of correctly. When was the last time you were able to talk to the mechanic anywhere? The rate that I was charged was more than fair, Rich and team did exactly what they said they would do which is hard to find these days. Needless to say, they now have a customer for life. Thank you Rich and Jamie!