5

The fellas at The Car Guys took fantastic care of me and my car. I came in for a specific repair. They not only diagnosed and fixed the problem but fairly quoted me on other services and maintenance which because of their thorough work I took advantage of the same day. The repairs were done efficiently and for a very fair price compared to their competitors. Chris and his crew really know what they are doing and above all THEY CARE ABOUT THEIR CUSTOMERS!! I will be returning for maintenance on all of my vehicles. They made a customer for life!

Hey Jason, We appreciate you guys bringing in both of your vehicles and trusting us to give you an honest diagnosis with the Jeep. Thank you guys so much for the great review and we look forward to seeing you guys again..... Good luck with the New Car Shopping!! - Cain @ The Car Guys

- Wilmington - Carolina Beach Rd
5

Best service. Very clean and neat shop. Highly recommended.

Thank you Mr. Wang!! It was great meeting you. We really appreciate the compliment! Our technicians certainly, take pride in the cleanliness and organization of their areas in the shop, as it helps them to make sure that nothing is missed, while addressing the concerns of our customers. Thanks again!! - Cain @ The Car Guys

- Wilmington - Carolina Beach Rd
5

I was extremely impressed with the overall service and experience in the customer service as well as the mechanics. They immediately took my car back and started to work on it I feel like they didn't awesome job very thorough and explained the situation thoroughly. The sales managers were awesome especially Christopher Mitchell.

Chris is an Encyclopedia of Car Knowledge and a great guy, in general! We are very happy to have him on our team!! Thanks for your business, Linda! - Cain @ The Car Guys

- Wilmington - Carolina Beach Rd
5

These guys took excellent care of me and my car from begining to end. First, the guy at the front desk thoroughly explained in detail what was wrong with my air conditioning, what needed to be replaced and what the possible range of the cost would be. Everything was done in a timely matter, the price was less than I was quoted and I even got a discount for being a health care worker! They kept in touch with me while my car was being fixed and then called me as soon as it was done. They made my hot, stressful day a lot easier! Thanks guys! Lisa

Hey Lisa! Glad we were able to take care of your needs and get your car quickly repaired. We do 2 things well, here at The Car Guys: Fix Cars and Make Happy Customers!! After a long, stressfully hot day... there's nothing quite like being able to enjoy cold AC!! Thanks for your business!! -Cain @ The Car Guys

- Wilmington - Carolina Beach Rd
5

Our check engine light came on the first day in Carolina Beach. Turns out it was the ignition coil. The shop was able to repair it within a half hour with the coil I bought for the price quoted. Vacation was saved! Thanks to the Car Guys.

We appreciate you guys choosing our shop to help you get back on the road and enjoying your vacation! - Cain @ The Car Guys

- Wilmington - Carolina Beach Rd
5

The real deal.

And just like The "Real Deal" Holyfield, we're knocking out our customer's concerns, one by one. Thanks for the review, Tyler! -Cain @ The Car Guys

- Wilmington - Carolina Beach Rd
5

5

I recently visited Car Guys because of a warning light on my dashboard, and I couldn't be more impressed with their service . From the moment I arrived, they conducted a thorough check of my entire vehicle, not just the issue at hand. They were transparent and detailed in explaining exactly what was wrong with my car, ensuring I understood every aspect. What really sets Car Guys apart is their honesty. They don’t charge for unnecessary repairs or services. They focus on what your car truly needs and provide quality work. It’s refreshing to find a repair shop that values integrity and customer satisfaction. I highly recommend Car Guys for anyone needing reliable and honest auto repair services. They’ve gained a loyal customer in me! Cain has an exceptional costumer service and he is so kind!

Jennifer, it was our pleasure, helping to give you some peace of mind, on your way back home. Any time we can give our customers some reassurance, that's a good thing. Thank you so much for your review. It was great meeting you both. Stop by, next time you're in town!! - Cain @ The Car Guys

- Wilmington - Carolina Beach Rd
5

The Car Guys are my new go-to auto shop! I recently moved to the area and needed an oil change and a tire rotation/alignment on my Volvo xc90 before an upcoming road trip. The Car Guys got me in for an appointment promptly, finished the work quickly, and the price was very affordable— I got both services done for almost the same price as another shop where I had gotten only an oil change. They are friendly, knowledgeable and looking out for their customers’ best interests. If you need a reliable mechanic shop, don’t look further than The Car Guys!

Samantha, thanks for the review! We try to be a fair and honest as we possibly can. Our prices are competitive and we guarantee parts and labor on our repairs for 3 years or 36k miles. Glad we came in, right on time for you! - Cain @ The Car Guys

- Wilmington - Carolina Beach Rd
5

Great customer service. I waited for my vehicle which was nice since most car repair places only offer drop off services. I waited less than an hour and my issue was resolved. They assured me that if I had any other issues to bring it back so that they could trouble shoot.

The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.