5

Took my car here after going to a national mechanic chain, went in for their second opinion. The quote was reasonable and extremely detailed meaning there are 0 surprises when it comes time to decide what to do. All the reviews complaining about the 3% credit card fee must not realize how many businesses do that and just dont tell you up front. The office staff was very professional and had top notch customer service. As for pricing it was very reasonable and like I said completely transparent in the initial quote. Not to mention how quickly they got me back on the road!

2

So the service was fine. The price of the part was marked up considerably and I was not happy with that. I was also surprised with additional charges added to the estimate. And a 3 percent charge for the use of a credit card. And they also forgot to reinstall the 2 protective plates that I had removed to view the problem. All in all not really happy with the entire process 😕

5

I took my truck in for a scheduled transmission service. In the process of the service, they informed me of another issue the truck had, and called me to see if I wanted them to repair it. I like the fact that they informed me of the situation, They worked on my vehicles in the past, the work is professional and I trust the staff, thank you for your service.

Hi Darrin, thank you for the 5-star review! We are thrilled to hear that you had a great experience at The Car Guys. Ensuring that our customers are informed about any additional issues with their vehicles is important to us. We appreciate your continued trust and loyalty, and look forward to serving you again in the future!

- Las Vegas - Summerlin
5

Five-star service all around! The Car and Truck Guys were professional, honest, and easy to work with from start to finish. The process was smooth, communication was clear, and they really know their stuff. You can tell they care about doing the job right and taking care of their customers. Highly recommend if you’re looking for reliable service and solid results!Thank you

5

Shawn, thank you for leaving us a five-star review! We are thrilled to hear that you had a great experience at The Car Guys. We pride ourselves on providing top-notch service to all our customers. If there is anything else we can do for you, please don't hesitate to reach out.

- Las Vegas - Summerlin
5

Great service, Mike was wonderful!

5

Very professional! Rich explained everything and their fees are very reasonable! I’ll spread the word. Thank you again! -Charm

Thank you, Charm, for your 5-star review! We are thrilled to hear about your positive experience at The Car Guys. Our team works hard to provide excellent service, and we are glad that Rich went above and beyond to explain everything. Your recommendation means a lot to us. See you next time!

- Las Vegas - Summerlin
5

Rich and everyone at the Car Guys provide top notch, professional service you can trust at great prices. I will never take my car anywhere else. Highly recommend !!!

Thank you Tori for your awesome review! We appreciate your recommendation and are thrilled that we're your first choice for car service. We'll always be here to provide you with top-notch, trustworthy service at great prices. See you next time at The Car Guys!

- Las Vegas - Summerlin
5

Always a great experience with these guys. The only place I trust

Thank you, Diana! Your trust means the world to us. We're happy to provide you with great experiences every time you visit. We look forward to serving you again soon!

- Las Vegas - Summerlin
5

Great experience because staff is informative and professional. This team really work well together and the quality of their work is phenomenal. I have never had an Auto Repair business call me back 30 days later to check in and make sure everything is running well. I highly recommend the Car Guys.

Thank you for choosing The Car Guys, jayban4! We're thrilled to hear you had a great experience with our informative and professional team. It's our priority to provide quality work and ongoing support. We appreciate your recommendation and look forward to serving you again in the future!

- Las Vegas - Summerlin
The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.