Nevada and North Carolina Auto Repair

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5

Great job on the air conditioning of my vehicles definitely recommend the car guys love ❤️

5

Good work. Price was fair and car runs better. They also caught a Couple of needed items on inspection.

Thank you Mark for the fantastic review! We're thrilled to hear you had a great experience and that your car is running better. It's always our goal to provide top-notch service and catch any potential issues during inspections. Let us know if there's anything else we can do for you!

- Las Vegas - Summerlin
1

Do not believe the information you see on Google or from AI regarding this shop; they claim to offer a 'Free Brake Check' with no conditions, but that is absolutely not true. I was charged $110 for a basic inspection because they only honor the 'free' offer if you agree to do the actual service with them. It is a dishonest bait-and-switch—especially since several shops right next door actually stand by their word and offer completely free inspections without these shady conditions.

I’m sorry you feel this way Sancho Vanryan, (the name you gave us, who knows what your truth is…) We make it very clear before doing any work that the brake check is “free if brake work is performed on the same visit”. It has been the same for the last 10 years. It was also in big letters on the initial estimate you signed and explained to you before we did any inspections on your vehicle. We do not have our incredible reputation because we bait and switch people…. Please do not come back as we do not need customers like you. Rich v. Owner.

- Las Vegas - Summerlin
5

I’ve always taken my car here for Oil Changes etc. since I moved to Las Vegas in 2023. Rich has always been very communicative and honest with any repairs I’ve needed. Recently needed a new Drive Shaft for my car and Rich explained all costs involved and got the job done in a very timely fashion. I would definitely recommend Rich and The Car/Truck guys to anyone who is new to Vegas and doesn’t know who to trust. Rich and the Car/Truck Guys are the place to go!

Hi Hart, thank you for being a loyal customer! We're thrilled to hear about your positive experiences with Rich and our team. Providing transparent and efficient service is our top priority. We appreciate your recommendation and look forward to serving you in the future at The Car Guys!

- Las Vegas - Summerlin
5

Thank you for the five-star review, Steven! We're thrilled to hear that you had a great experience at The Car Guys. If there's anything else we can do for you, please don't hesitate to reach out. We appreciate your business!

- Las Vegas - Summerlin
5

Great service.. extremely satisfied

5

Great diagnostics of my problem. Also, found an adjacent problem while they were inspecting my car. Good service, great people.

Thank you John for the awesome review! We appreciate your kind words and are glad you had a great experience with us at The Car Guys. We strive to provide top-notch service to all our customers. See you next time!

- Las Vegas - Summerlin
5

Needed a new mechanic, did a Google search, found a few options, TCC had the best reviews and real comments, took the car in, zero issues or hassles, done on time and on budget. 5 stars so far, will be back!

Thank you, Tom, for choosing The Car Guys. We are thrilled to hear about your positive experience! It's great to know that our dedication to providing top-notch service and transparent communication has resonated with you. We can't wait to assist you again in the future with the same level of professionalism and care.

- Las Vegas - Summerlin
4

Very friendly

Thanks for leaving us a great rating, Jon! We're pleased to hear that you had a positive experience at The Car Guys. We pride ourselves on providing friendly and professional service to all our customers. We hope to see you again soon for any of your automotive needs!

- Las Vegas - Summerlin
5

I have been taking my car here for several years. They always do a great job. Nothing is done without discussing it with me first. I will continue to use them for my car maintenance.

Hi Trish! Thanks for the 5-star review! We appreciate your continued trust in our team and are glad to hear that our communication and service have consistently met your expectations over the years. If there's anything else we can do for you, please let us know here at The Car Guys!

- Las Vegas - Summerlin
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The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.