Nevada and North Carolina Auto Repair

Charleston At Haulapai
Mon - Fri: 7:00 AM - 6:00 PM
Sahara At Buffalo
Mon - Fri: 7:00 AM - 6:00 PM
The Car Guys Carolina Beach Rd
Mon - Fri: 7:00 AM - 6:00 PM
Porters Neck
Coming Soon!
5

The PT Cruiser was a real challenge. It had been neglected for years by my son. They worked with me, fixed the car, smogged it and delivered it to my son, I am grateful.

5

Trustworthy and knowledgeable shop. Great customer service.

5

Great overall service! Highly recommend.

5

Got me in quick, fixed my truck same day. Very friendly and excellent service!

5

Awesome so far

1

they asked for it, so here it is. Buffalo & Sahara location 1st impression (which seemed helpful) was in no way a lasting one. turned into one of the absolute worst experiences of my entire life! i should've either waited for a tow to where i was originally headed, or at the least never returned after the 1st initial encounter. for nearly 3 mos. i struggled to get my car fixed here. not only did the initial estimate end up being double. the 2nd time a so called "repair" never materialized. had to go back within 2 weeks and add'l times afterwards. to add insult to injury the final time i was told "if you'd called we would've come & towed you to the shop". why the hell that wasn't said the very 1st time the problem still persisted is beyond me. furthermore, making disparaging comments & accusations against other establishments for merely verifying the actual initial work was done is malicious, ridiculous, spiteful, & unprofessional given the fact your establishment never fixed it. so, thankfully i had the sense to cut my losses & move on with my life. good riddance!

Iā€™m very sorry about the problems your having can you please send me your invoice number or phone number to [email protected] so I can look in to this thank you we are also very sorry for any inconvenience this may have caused you.

- Sahara At Buffalo
5

Awesome job as usual, great work and great service from the staff

5

I had taken my car in at another shop and they told me I had a bunch of issues with oil leaks, but they didn't want to work on it, said my car looks brittle and was afraid to work on it, They ended up recommending that I should go to a dealership and have them work on it. Mind you that I thoroughly vetted them out via Yelp and they got 5 stars with good reviews. I needed to have an oil change, so I agreed to that and had planned to find a dealership to go to for the oil leak issues. When I saw this place, I looked them up to see reviews and their website, I saw that they offered a coupon for a free second opinion, so I decided to give them a shot. When they inspected my car, they confirmed the oil leaks and told me what needs to get fixed. They did not upsell me for anything and in fact, they worked with me and gave me some discounts since they heard I JUST had an oil change and some work done on it, which I REALLY appreciated. Otherwise it would have cost me an arm and a leg but instead, it was within my budget. One of the issues was that there were signs of leakage from the oil pan, which the last (other) place I went to should have seen it when they changed my oil but they didn't say anything about it. Just changed my oil and filter. The work The Car and Truck Guys did were: 1. replaced my valve cover gasket (my car has 98,609 miles, so it was due to wear and tear). 2. replaced the engine oil pan gasket, which the other place should have noticed when they changed out my oil but they didn't! These guys ended up refilling my oil without charging me, which was very nice of them! 3. flushed the coolant fluid, which was on my list to get done anyway. 4. They took the liberty of cleaning everything up. Yes, it's expected but most places probably just clean up but it looks like these guys went above and beyond to really clean. The last place where I had the oil change didn't even clean up or notice the oil pan and gasket leak and they worked on it! Now everything looks nice and clean under the car hood! I was not expecting that, so that was an added bonus! I talked to the rep, Dee, about the work and cost and went over the estimates by you before doing the work. From what I heard, they also send you an email but since I talked to Dee, I didn't get an email. Later, they also informed me that my car was not britle like the last place mentioned at all and in fact, it is actually clean and in good shape. Told me a week later to come by to recheck in case the leak was also from the rear main seal. I went back a week later and all is good!! Lazaro let me see underneath when the car was raised onto the platform and everything was dry! I feel like I can really trust them and will continue to support their business and go back to them for future services. The rep was Dee and the technician was Lazaro. THANK YOU gentlemen for a good experience and for exceptional service and work!!

5

Oil change was fast!! Also got a full list of to-do's. I'm going back in a couple weeks for another service. I look forward to getting my truck back to tip top shape. I highly recommend.

5

Dee and crew are AMAZING! AMAZING! Words can't explain how Professional and how they really care about their customers. I wish I could leave 100 or more stars. I am so Thankful for the honesty!. I highly recommend this company. You will definitely be pleased with the service. Thanks again šŸ˜Š

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