Since I been in Vegas I have only had The Car &Truck Guys work on my car and the price are way better then getting work done by any dealership. When I went to Honda they charges me for stuff the car and truck guys said come with the services at a way higher rate, I came to The Car & Truck Guys and they got my 60000 maintenance work done at a price that fits a disable veteran budget and I like that they did give a free second opinion . Upon going back to get a maintenance oil changes I find out a tune up was not done which might be the reason my gas is burning so fast. All I want as a customer is to be ask Even if it dose not look like it need to be done , ask the customer “this is apart of the maintenance do you want it or not” but don’t make the Assumption that it shouldn’t be done because to me it a scam to get more money on the next services. I was very upset because as a single woman looking for a good mechanic Trying not be victims of a service in a male dominant industry is both sickening and frighting. The customer service is always good but at this moment I question the integrity of the business.
I’m not sure what happened here or what you’re upset about. My name is Rich, I’m the manager, and if you’d like to come in and discuss what happened we can go over it.
- Las Vegas - Summerlin