Nevada and North Carolina Auto Repair

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5

I am happy to have The Car Guys so nearby. Terrific service! Chris was so helpful and honest and gave us great advice. He definitely went above and beyond. The techs they have are thorough and really know their stuff. We will be taking both of our cars there! Highly recommend!

Thank you Riki! It's fantastic to hear you had a great experience with us. We appreciate your recommendation and look forward to taking care of both of your cars here at The Car Guys!

- Wilmington - Carolina Beach Rd
5

Friendly, professional, and quick.

Thank you for the 5-star review, Joyce! It's great to hear that you found our service friendly, professional, and quick. We strive to provide the best experience possible here at The Car Guys. We look forward to serving you again in the future!

- Las Vegas - Sahara
5

The staff is highly communicative, forthright, knowledgeable and polite. I trust them to keep my Mercedes running well.

Thank you, Tracy, for the awesome feedback! We're delighted to hear about your positive experience with our team at The Car Guys. Your trust in our expertise means the world to us. We're here to ensure your Mercedes continues running smoothly. See you on your next visit!

- Wilmington - Carolina Beach Rd
5

They are always professional and quickly get the job done.

Thank you for the fantastic review, Cindy! We're thrilled to hear that you appreciate our professionalism and efficiency. Customer satisfaction is our top priority, and we're always here to provide fast and quality service. We can't wait to see you again at The Car Guys!

- Las Vegas - Sahara
5

Very friendly knowledgeable staff my car a 2009 Mercury Grand Marquis needed two rear window motors as well as fixing the air conditioning system was all done within one day

Thank you for the 5-star review, David! We're thrilled to hear about your positive experience at The Car Guys. Our team takes pride in providing excellent service. We're glad we could efficiently fix your car's rear window motors and air conditioning system in just one day. If you have any further automotive needs, don't hesitate to reach out. We look forward to serving you again!

- Las Vegas - Sahara
2

When in to get a quote to fix, my a c ended up getting a quote for $2800 Outrageous I decline for services. Then, I was charged a $189. Diagnostic It has a hole in the condenser that needs to be replaced. The part is $250 with labor should only come out too $400, Max daily told me I had to replace my whole A. C unit compressor condenser and hoses + 11 hours of labor I really feel like I got punk, and out. But no, it was for real. Avoid this place

5

Still one of the best!

Thank you, Amy, for your amazing feedback! We're thrilled to hear that you think we're one of the best. It's customers like you that make our work so rewarding! We can't wait to continue providing you with top-notch service in the future.

- Wilmington - Market St
5

Thank you for getting me back on the road !! Staff were understanding , and professional.

5

Great experience with all the staff and the quality of work. The local manager is super helpful and knowledgeable. I recommend The Car Guys.

Thank you for leaving this wonderful review, A! We are thrilled that you had a great experience at The Car Guys. We pride ourselves on providing excellent customer service, and we're glad our staff exceeded your expectations. If you have any more questions, feel free to reach out.

- Wilmington - Carolina Beach Rd
1

Do not believe the information you see on Google or from AI regarding this shop; they claim to offer a 'Free Brake Check' with no conditions, but that is absolutely not true. I was charged $110 for a basic inspection because they only honor the 'free' offer if you agree to do the actual service with them. It is a dishonest bait-and-switch—especially since several shops right next door actually stand by their word and offer completely free inspections without these shady conditions.

I’m sorry you feel this way Sancho Vanryan, (the name you gave us, who knows what your truth is…) We make it very clear before doing any work that the brake check is “free if brake work is performed on the same visit”. It has been the same for the last 10 years. It was also in big letters on the initial estimate you signed and explained to you before we did any inspections on your vehicle. We do not have our incredible reputation because we bait and switch people…. Please do not come back as we do not need customers like you. Rich v. Owner.

- Las Vegas - Summerlin
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The Car Guys is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Las Vegas - Summerlin (702) 259-2600, Las Vegas - Sahara (702) 255-0051, Wilmington - Carolina Beach Rd (910) 399-8042, Wilmington - Market St (910) 319-7102 if you have any issues in accessing any area of our website.